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  Policies & Procedures › For Casino Game Orders  
 

FREE TRIALS AND PURCHASING:
We provide a 30 day tree trial of our software. During the free trial period, the game pack will run for 10 uses or 30 days (whichever comes first). After that time, you need to purchase the game pack in order to keep playing it. When you purchase, we will email you a unique unlock code that is used to license (unlock) the game pack on your computer. Once it is unlocked, that version of the Las Vegas Super Casino game pack will run permanently on the licensed computer (e.g. no limits on the number of hands it will play nor days it will run).

ORDER PROCESSING TIME
Most orders are processed within 1 business day; however, due to a high demand for our software, please allow up to 2 business days for processing and email delivery of the unlock code.

CREDIT CARD BILLING
Please note that your credit card will show a charge from BITWISE SOFTWARE for this purchase. We also accept payment by Paypal.

SHIPPING POLICIES
Our software is delivered to you via download from the Internet. We do not ship our software on CD-ROM or diskettes. You need to download and install the latest version of our software onto your Windows computer before you may install the unlock code we give you. To download the latest version, click the Download Free Trial link.

UNLOCK CODES:
Each copy of this game has its own unique unlock code that must be entered in order to activate it for permanent use. Each unlock code is based on your PC's unique Computer ID Code. Each unlock code is restricted for use only on a single computer system. If you install the game on another computer, it won't run without purchasing a new unlock code (new license) for the new computer.

COMPUTER ID CODE:
When ordering, be sure you provide us with an accurate Computer ID Code. Otherwise, the unlock code won't work correctly. You are responsible for providing us with an accurate Computer ID code as part of your order. We strongly suggest that you copy and paste the code directly from the game's Ordering and Registration Window.

The Computer ID Code contains only numbers and 3 dashes in the format #####-#####-#####-#####. If your Computer ID Code does NOT show as 4 sets of five numbers in each set, then you are trying to unlock/purchase an older version of our software. Please download and install the latest version from this web site, and then place your order.

DELIVERY OF THE UNLOCK CODE:
After we process your order, we will send you the unlock code. PLEASE WATCH YOUR EMAIL CLOSELY! The unlock code will be sent to the email address you provided with your order. The unlock code will be based on your PC's unique Computer ID Code provided to us when you place your order.

When ordering, be sure you provide us with an accurate Computer ID Code. Otherwise, the unlock code won't work correctly. You are responsible for providing us with an accurate Computer ID code as part of your order. We strongly suggest that you copy and paste the code directly from the game's Ordering and Registration Window.

The Computer ID Code contains only numbers and 3 dashes in the format #####-#####-#####-#####. If your Computer ID Code does NOT show as 4 sets of five numbers in each set, then you are trying to unlock/purchase an older version of our software. Please download and install the latest version from this web site, and then place your order.

If you lose your unlock code or need to order a replacement unlock code (needed as a result of changing your computer system), there is a charge associated with creating a new one. Replacing an unlock code is NOT free.

REPLACING AN UNLOCK CODE:
In the event you need to reinstall our software but have lost the unlock code or need a replacement unlock code (as a result of changes to your computer), there is a charge associated with replacing each unlock code. Replacing an unlock code is not free. Please note that the replacement unlock code will only be valid on the computer system for which it was purchased.

LICENSED COMPUTER - NEW GAME VERSION:
Each version of this game pack and each computer system requires a different unlock code. When we supply you with an unlock code, it will only work for the version of the game you ordered and only work on the original computer for which is was licensed. A different unlock code is required for each version of this game and each computer system on which you play this software.

REFUNDS AND RETURN POLICY:
Since you are allowed to try our software risk free for 30 days or 10 uses, there are no refunds, returns, or exchanges once we provide an unlock code to you. You are responsible for trying the software before you buy it. Please make sure it's compatible with your computer system, and that you like the software before you purchase a license. You are responsible for providing us with accurate Computer ID Code as part of your order.

REPLACING AN UNLOCK CODE:
In the event you need to reinstall our software but have lost the unlock code, there is a charge associated with replacing each unlock code. Replacing an unlock code is NOT free. Please note that the replacement unlock code will only be valid on the original computer system for which it was licensed.

If you change the computer system you are running (for whatever reason), you will be required to purchase a new unlock code for the new system. If you want to install and play a newer version of this game, then a new unlock code will also need to be purchased.

UPGRADING AND NEW VERSIONS:
If you decide to upgrade to a newer version of our casino game software, a new unlock code will need to be purchased for each game. Upgrades are not free.

 
 
 

 

 
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